I am a detail-oriented professional with experience in QA testing, system diagnostics, and customer-focused technical support. My ideal role is a QA Analyst position where I can apply my problem-solving skills and attention to detail to help build reliable products and improve user experiences. My ideal company is a collaborative, supportive organization that values continuous learning and offers clear opportunities for technical growth.
Category:Software Engineering
Experience: 1-3 years
Open to: On-site, Hybrid, Remote
Locations: Minneapolis/St Paul Area; Greater Minnesota; Rochester, MN Area
Timezone: US Central
Employment types: Full-time, Part-time, Contract, Internship
Contribution: Individual Contributor
Status: Actively looking
Underrepresented: Identifies as underrepresented
Expertise: Software Quality Assurance & Functional Testing, Defect Management (Azure DevOps/Jira), API Testing (Postman/SoapUI), Regression & Cross-Browser Testing, Technical Support & Hardware Diagnostics
In their words
How would you describe your ideal next role?
My ideal next role is a QA Analyst position where I can perform end-to-end functional, regression, UI, and API testing for web and mobile applications. I look forward to investigating and reproducing complex issues while collaborating closely with developers and product teams in an Agile environment to improve product quality and user experience. In this role, I am eager to apply my experience in defect management and manual validation while actively expanding my skill set into test automation.
How would you describe your professional background?
I started my technology career providing Tier I IT support and building a strong foundation in hardware, operating systems, and end-user troubleshooting. Driven by an interest in software quality, I completed web development coursework at Kenzie Academy and transitioned into software testing, earning my ISTQB certification and serving as a QA Analyst at Accenture. Today, I combine my background in functional testing and system diagnostics with ongoing technical support experience at Apple Retail to deliver reliable software and excellent end-user experiences.
How would you describe your ideal next employer?
My ideal employer is an innovative, tech-forward company in the software, e-commerce, or healthcare technology industries with a collaborative and quality-focused engineering culture. I prefer a mid-sized to enterprise organization with structured Agile development practices, clear opportunities for professional growth, and a team that values continuous learning and test automation. I also value an open environment that emphasizes clear communication, cross-functional teamwork, and a strong commitment to delivering high-quality user experiences.
Are there specific companies you're targeting?
I am open to tech companies, healthcare technology leaders, e-commerce brands, and consulting firms across the Twin Cities metro area as well as fully remote opportunities.
Anything else to add?
I am eager to bring my background in QA testing and technical support to a forward-thinking engineering team. I look forward to contributing to product quality and expanding my skills into test automation.
